Frequently Asked Questions

1. How long can I use the PST Merger Free Edition?

2. What is the difference between the Free and Pro Editions?

3. How could I purchase the Pro Edition?

4. What is a PST file?

5. Why the “Move content from several files to selected file” and “Copy content from several files to selected file” options are disabled? How could I enable them?

6. Can I use a merged PST file on another computer?

7. Must I have administrator's privileges in my computer's Windows user account if I want to install PST Merger?

8. Do you provide a discount for non-profit organizations?

9. I've just purchased the program but still don’t have the Activation Code.

10. Will I loose all Product data if I reinstall it?

11. I'm not a PC professional. Can I get help to install and tune up the program?

1. How long can I use the PST Merger Free Edition?

The PST Merger Free Edition does not have any time limit. But you can merge only two PST files into a new file. You can not specify which PST file folders to copy or move from one PST file to another without purchasing the Pro Edition. You can purchase the Pro Edition here.

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2. What is the difference between the Free and Pro Editions?

The main difference between the Free PST Merger and Pro Editions is that the Pro Edition allows you to specify which Outlook PST file folders to merge. The free version of PST Merger allows its user to merge only two PST files into a new PST file and there is no option to merge or copy. Read more about the version differences here.

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3. How could I purchase the Pro Edition?

Click here to purchase the PST Merger Pro Edition. Volume discounts available.

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4. What is a PST file?

Unless you are using a Microsoft Exchange Server e-mail account or an HTTP account, such as MSN® Hotmail®, all of your Outlook data is stored in a Personal Folders file (.pst). Even when you have a Microsoft Exchange Server or Hotmail account, you can back up data to a .pst file, which is stored locally on your computer rather than on the e-mail server.
Each .pst file contains all your Outlook folders, including the Inbox, Calendar, and Contacts. You can have a single .pst file (usually called Personal Folders in your Folder List) but you can also have an additional .pst file that you use for archiving. Using Safe PST Backup, you can back up any or all of these .pst files.

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5. Why the “Move content from several files to selected file” and “Copy content from several files to selected file” options are disabled? How could I enable them?

These options are available in the PST Merger Pro Edition only. You can purchase the Pro Edition here.

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6. Can I use a merged PST file on another computer?

Yes, of course.

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7. Must I have administrator's privileges in my computer's Windows user account if I want to install PST Merger?

Yes, you need to have Administrator rights to install PST Merger.

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8. Do you provide a discount for non-profit organizations?

Yes, we do. Send us your NPO statement of tax exemption certificate by fax and indicate the name of the actual purchaser and his/her email address where we can send the Promo Code that will generate a 15% discount.

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9. I've just purchased the program but still don’t have the Activation Code.

We e-mail Activation Codes within 24 hours after the purchase. But on workdays we usually send Activation Codes immediately after payment is confirmed, please check your Spam or Junk folder. Please contact our Sales Representatives at sales@4team.biz or call us if you do not receive it within this period.

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10. Will I loose all Product data if I reinstall it?

No.

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11. I'm not a PC professional. Can I get help to install and tune up the program?

Yes, please contact us via email or through LiveChat Help support in order to install and tune up the program properly.

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